Creative Coalition Virtual Festival | November 9-11


Which browser should I use?

Please use Google Chrome for best performance, if Chrome does not work please try Firefox.

Can I access on a phone/tablet?

We would recommend using a desktop or laptop computer.

My camera/audio doesn’t seem to be working?

Please check the padlock next to the web browser and make sure your camera and microphone are switched to allow.

How do I request a private one to one chat with someone?

Click on the people tab, find the person you wish to talk to and click “invite to video call”.

The stream seems to have disappeared, what do I do?

Please try closing your web browser and restarting.

I can see the sessions but can’t hear the audio – what should I do?

Try refreshing the page, if a red box appears asking to access your speakers make sure to click on it

How do I access the festival?

Please log in to your HopIn account, if you have registered for Creative Coalition 2020, you’ll be able to access from 11am on 9 November

How will you be ensuring this festival is accessible?

Creative Coalition 2020 is committed to providing an inclusive and safe space forall. For this reason, we are working towards ensuring Creative Coalition is as accessible as possible. What to Expect: All talks will be in English, We will be offering captioning for all sessions on the Summit using an Otter.AI link that we will post in the chat box. For Factory sessions, we recommend using  We will ensure all speakers are thoroughly briefed to deter incidents of microaggression or ableism. Contact If you require further accessibility information or would like help with booking, please contact us at:

Hopin is not working very well on my device, what should I do?

In the first instance, please ensure you are using Chrome on a dektop/laptop.

Will the sessions be recorded?

We will be recording the sessions and they will be available to members.

As a speaker, how do I share video content?

We would recommend uploading the video to YouTube and using the new integration feature for the best experience

What do I do if my expo booth video/slideshow is not working?

Please ensure the video you have uploaded is public and for slides, please ensure the presentation is published to the web

Camera permission issues

Click the camera icon on the right side of the address bar, then click manage, then click “app.hopin..” click on the camera dropdown and change setting to “ask (default)”… now refresh your hopin link and try to share audio and video again.

Can I sign up for one or 2 sessions?

There is no registration for individual sessions, please sign up for a free festival pass and it will allow you to access any of the sessions.